What Happens Next?
- Firstly, your question will be categorised to the correct department.
- Secondly, it will be assigned the most appropriate person to deal with the question.
- Lastly, GDS will respond to all customer questions within 72hrs.
- A user can see the progress of any question and have access to upload any relevant documents or make necessary amendments to a query through the support centre.
Note: Please do not email or phone staff members direct. The online support centre allows us to monitor staff workloads and ensure all questions are dealt with in a timely manner.